Iveco Group Supplier Portal

Frequently asked questions

User ID management

How can a supplier request access for a colleague ? Added by 24.10.2016

If you are a supplier administrator for your group, you can add colleagues to the same group.

- goto left menu Portal Administration, then Portal Access
- Click on ADD supplier company/user, fill in the data and submit
If you are not a supplier administrator, the new user should follow the selfservice process by clicking the button on the homepage Create a New UserID.

How can I become the supplier administrator for my company ? Added by 24.10.2016

- goto MY PROFILE
- goto MY FUNCTIONAL GROUPS
- Click +SIGN to add SUPPLIER ADMINISTRATOR functional group
- an email will be send to the portal administrators to add you as administrator
- 1-3 days later you will be given rights as supplier administrator

How can I disable a colleague that has left my company ? Added by 24.10.2016

If you are a supplier administrator for your group, you can DISABLE colleagues to the same group.
- goto left menu Portal Administration, then Portal Access
- click on Modify Supplier User Information
- Select Supplier
- if you don't fill in and click SEARCH you will get a complete overview of the users registered for your group
- select a user
- goto the tab Supplier User Information
- goto STATUS and DISABLE; this will disable the user only for this portal.

I forgot my User ID and password Added by 24.10.2016

Use the links on the LOGIN page and follow the process by filling in the forms

My password expired, now what ? Added by 24.10.2016

The system will tell you when your password expired, please follow the procedure that will ask you to fill in twice the same new password; follow the PASSWORD rules (combination upper and lowercase, numbers and letters or special characters, not the same as last 4 passwords, not containing name or userID, only changeable once a day.)

Bulletin Board System (BBS)

How big can my file be that I want to send via Bulletin Board System BBS? Added by 24.10.2016

A file to send via BBS can be 2GB maximum. The bigger the file, the longer it takes to upload/download. Depending on your network connection locally, the time to upload / download can be impacted as well.